Thursday, May 20, 2010

Comments, Email and response - building the bridge

Here is the situation: I have a blog ( where Google account members, Followers and others can leave comments on a post (a common occurrence every day for most of us). When a comment is submitted, I receive an email notification that tells me who left it, what time and what it says. Sometimes I would like to respond privately via email to the commenter (a question was asked or a running gag is required!). When I select "REPLY to", occasionally the commenter's email address is filled in, but most of the time the "reply to" address is which goes nowhere.

If this comment and email response interests you, this is what needs to be set-up as the commenter and as a blog owner. I looked through the Google help section, but it was never addressed properly, so I just did a couple of experiments. I believe the following is the correct procedure.

Google blog owner: Under your settings tab, you must allow comment notification to a selected email address (Settings, Comments, Comment Notification Email). Whenever someone leaves a comment, blogger will send you an email with the details of that comment. If you want to respond to the commenter via that email, this can be done if the commenter allows it using the settings below. Otherwise, the address in the reply will be (goes nowhere).

Google member - Commenter: Allow an email address to be displayed on your profile page. This will be the address that shows as the "reply to" address when a blog owner receives notification that you have left a comment. This setting can be found on your blog's Dashboard-Edit profile-Show my email address - fill in an email address then check the box to allow.

Example: some of my blogger friends/Followers that I can respond to directly via an email notification when they leave a comment on a post at KT-Goldens....
- Kim at Golden Pines
- The lovely Khyra with the floofy tail
- Sammantha
- The Bumpass Hounds

I've had this set-up for 2 years and have found it valuable for personally responding to Followers and Commenter’s (whose settings allow it). No problems with spam as of yet!

So, if you don't have this set-up, and you ask a question about a post within your comment, unless your notification is on, that question may not get addressed in a timely manner (or at all !!).

I welcome any questions or corrections that may be needed on this subject. Just leave a comment to this post and I will respond ON THE COMMENTS PAGE so all can see.

And now a word from our sponsor.

The beautiful and WET - - - Miss Lady


Khyra The Siberian Husky And Sometimes Her Mom said...

We know those pains!

So many times we'd like to reply but run into the same issue!

Thanks fur sharing this info!

Furry nice sponsor BTW!

Khyra & Khousin Merdie

MAXMOM said...

Hey there
Thanks for this post. I've set up mine like you say and wonder if it now works. Would you perhaps like to respond...let's see.

Sugar the Golden Retriever said...

Woof! Woof! Lots of Golden Thanks for this post. Well, originally we set it up with our email on my profile. However, we received enormous "odd" comments/emails. For the past months, we have not gotten any odd comments so we changed our comment settings but forgot about the email on the profile. Well, just changed it. BTW: remember when I could not leave a comment on your blog and I was able to contact you via your profile email ... Woof! Woof! Lady. Lots of Golden Woofs, Sugar

Sam said...

I've checked mine, and I think it is set up right!


KT and Lady said...

Sam, I get the "noreply" address when I attempt to send you an email. I noticed that there is no email listed and available on your profile.

caboval said...

Oh what an awesome picture!!!! Loved your posts about your trip!!!! Hugs Joey and Kealani

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